Shipping & Delivery
Australia
Free Shipping for orders over $120 AUD
Delivery within 1-3 working days from the day of dispatch (3-5 working days for regional areas)
Delivery times are estimates by DHL Express and Arde does not warrant products will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.
United States
Free Shipping for orders over $150 USD
Delivery within 3-6 working days from the day of dispatch (5-7 working days for regional areas)
Note on US Tariffs & Delivery to the United States:
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While new US tariffs are now in place, all duties and taxes are already included in our prices.
This means there will be no additional charges at checkout or upon delivery for US orders.
Rest Of The World
EUROPE: Free Shipping for orders over 150 €
UNITED KINGDOM: Free Shipping for orders over 150£
REST OF THE WORLD: Free Shipping for orders over $150 USD
Delivery within 3-7 working days from the day of dispatch (5-8 working days for regional areas)
SHIPPING POLICY:
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Customs and Duties Responsibility:
- We cannot assume responsibility for any fees or taxes associated with customs and duties. Customers are encouraged to acquaint themselves with these charges at their discretion.
- We cannot assume responsibility for any fees or taxes associated with customs and duties. Customers are encouraged to acquaint themselves with these charges at their discretion.
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Product Safety and Security:
- We do not accept liability for products that are lost, stolen, or damaged during transit.
- We do not accept liability for products that are lost, stolen, or damaged during transit.
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Unclaimed International Orders:
- International orders left unclaimed will be returned to our facility, and customers will be responsible for the costs associated with re-delivery.
- International orders left unclaimed will be returned to our facility, and customers will be responsible for the costs associated with re-delivery.
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Parcel Delivery Protocol:
- Please note that we are unable to leave parcels unattended. In the event that no one is available to receive the package, it will be held for your collection at the nearest local post office.
- Please note that we are unable to leave parcels unattended. In the event that no one is available to receive the package, it will be held for your collection at the nearest local post office.
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Address Verification Prior to Shipment:
- Once an order has been dispatched, we are unable to reorder. Therefore, it is crucial to thoroughly review and confirm the accuracy of the provided shipping address before finalising your order.
IMPORTANT! Taxes & Customs Responsibility:
- We do not assume responsibility for any duty, import, tax, or customs charges that may be incurred by you.
- To ensure clarity regarding any potential fees and taxes, we recommend reaching out to your local customs office. Please be aware that customs charges and clearance procedures may result in delays beyond the initial delivery estimates.
- It's important to note that if you choose to refuse delivery of your package, you will be held responsible for all associated charges, including shipping and customs fees.
- Please note that unexpected or unknown customs duties are not considered a valid reason for return.